UC Manager Installation

UC Manager Installation

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Estimated reading time: 3 min.

The UC Manager Installer allows you to install the UC Manager desktop application and add-ons for Firefox, Chrome, Internet Explorer and Microsoft Office.

Note: the UCM uses roaming profiles when you’re on remote desktop services, so yes the UCM supports this.


Microsoft: Windows 7, Windows 8, Windows 10.

Browsers: IE11, Chrome, Firefox.

Apple: OSX/MacOS from version 10.11 “El Capitain” and up.

Browsers: Chrome, Firefox.

How it works

Double click on the UC Manager Installer Setup in order to start the installation.

Install icon

The UC Manager Installer window will be open and the plugins installation will automatically start. The installation status will be displayed in the Install plugins tab.

Install plugins

After the plugins are completely installed (the Installed status means that the plugins are installed on your computer) press the Next button.

In the Configure account tab which becomes visible, you will be required to fill up the Server URL, Username and Password.
Note: In case of the enabled Auto Answer button, the call will be executed in the auto-answer mode.

Fill up the credentials in the Configure account tab and press the Next button:

Configure account

In case the credentials are not correct, a pop-up containing the Account is not valid message will appear.
By pressing the Retry button there, you will be redirected back to the Configure account screen in order to provide the correct credentials:

Account not valid

In case the credentials are correct, by pressing the Next button, the Done tab containing a successfully installation message, will be displayed:


Press the Finish button in the Done screen. The UC Manager window will be closed. While the program is started, its related icon will be visible in the Windows toolbar.
By right clicking this icon, two options will be available:

UCM tray icon

By selecting the Settings option the UC Manager window will be open again and allows you to change the installation plugins status or the credentials:

Change plugin status or credentials

By selecting the Quit option the UC Manager will be closed.
In case one or more of the automatically installed add-ons are not anymore desired, they can be uninstalled from the UC Manager’s Install plugins screen, by pressing the Uninstall button available for everyone of the add-ons, in the details panel:

UCM details

At the first start of the Chrome browser, you will be allowed to enable the UC Manager plugin, a panel containing the Enable extension button being displayed:

enable extension

By pressing the Enable extension, the plugins related icon will appear at the right top of the browser’s window, with Enable status, which means that the phone numbers are displayed as links in the accessed pages and you are allowed to dial on the selected phone numbers.

The Enabled status is visible also in the browser’s Extensions screen:

extension status

The same when the UC Manager plugin is disabled, this status will be the same in the Extensions screen:

extension status

At the first start of the Firefox browser, you will be allowed to enable the UC Manager plugin, a tab where you are allowed to enable the plugin will be displayed.
Check the Allow the installation checkbox and press the Continue button:

allow installation

The Enabled status is visible also in the browser’s Add-ons Manager screen:

extension enabled

The same when the UC Manager plugin is disabled, this status will be the same in the Add-ons Manager screen:

Browser addons manager

In case the UC Manager button is not visible in the browser (because the browser’s window is minimezed e.g.) you can press the More tools icon in the toolbar, which will give you access to the UC Manager button.

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